Notifications
Operational alerts from the AI voice agent and connected systems.
- 12 min agoReview
Knowledge Review
5 conversations may require Knowledge Base review.
- 38 min agoOpen cases
Freshservice
12 new service cases created today.
- 1 hr agoView calls
AI Voice Agent
Twilio connection operating normally.
- 2 hrs agoView calls
Call Trend
Exchange & Returns enquiries increased 18% this week.